During the construction process, the project is handed over to your general contractor, but we won’t disappear! We remain available to you for questions and detailing throughout the process. We do recommend that your cabinetry be installed by one of our preferred installation contractors. Proper installation of our product requires some familiarity with our systems and techniques to ensure the best possible finished product.
Construction is not an exact science. We will have done our best to anticipate problem areas, and yet challenges always present themselves. We believe that there is no such thing as a “kitchen remodel emergency”. Any problem can be corrected. We understand the process and are equipped to provide solutions, working together with the other team members to solve problems rather than assign blame. We are most interested in the satisfaction of our customers and will work tirelessly toward that end.